An insider’s guide to reducing despatch costs

Posted in Industry News, MRM News, Promotional handling, Response handling      Tags: , , , , ,

The Royal Mail has recently increased its fees across the entire service portfolio – resulting in increases of 30-39%.

For any business that is sending goods to consumers – either transactional or for promotional items – this has been an unwelcome piece of news and one that directly impacts on the bottom line and reduces margins.

Did you know that by using a handling house such as MRM – you can benefit from our stronger purchasing power and negotiated discounted rates with downstream access providers (DSA) who provide an alternative to Royal Mail.

These rates will offer like for like savings of 10-35|% against the new Royal Mail costs – testament to our buying power as a leading handling house.

To benefit from these discounted rates for your next consumer promotion (and make an indirect stand against the Royal Mail!) call now on 084499 12345 and we’ll get you up and running in only a few days.

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Life in CID (not a policeman in sight)

Posted in Industry News, MRM News, Promotional handling      Tags: , , ,

Now that we’ve got your attention – we thought you’d be interested to hear that over a million items of post are handled every month within MRM’s CID department. They may not wear a policeman’s uniform but the Customer Initialisation Department (CID) is where all postal applications start their journey.

Before you get too excited about a million items of post – rest assured these don’t all arrive on the same day (thank goodness!) – they come in vast numbers of postal trays, more than 2000 every month.

We offer a very competitively priced competition management service; our bespoke system can validate and handle all entries via the usual media routes. Competition winners are selected using an independently validated judging or selection process.

Of course we offer this using the latest industry guidelines and can consult with you to set up new competitions, for terms & condition, handling & despatch, prize sourcing etc.

Call us on 084499 12345 to have a chat about how MRM can consolidate and simplify the handling of all your competitions.

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MRM Facebook Sampling

Posted in Fulfilment services, Handling house, Promotional handling, Response handling      Tags: ,

We’re enjoying the Spring sunshine here in deepest Leicestershire! If it’s time for a Spring clean of your outsourced services before the new financial year, give MRM a call!  We can offer on-line, real time reporting for you to monitor your stock levels, as fulfilment of your campaign progresses.  For your Facebook sampling campaigns, we can receive, clean and load your data and turnaround requests within days, effectively managing your customer’s expectations.  Contact us for a quotation, or for more information about how we can help manage your sampling offers.

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MRM Supporting Seasonal Promotions

Posted in Fulfilment services, Promotional handling, Uncategorized      Tags: , , , , , , , , ,

With only 80 days until Christmas it’s nearly time to start dusting off our elf outfits and preparing to support our client’s fun and creative seasonal promotions.

If there are aspects of your promotion that you are still looking to find the right supplier for MRM could be the company for you.

Please contact us if you would like to discuss your requirements or our suite of integrated services on 0844 99 12345.

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Handling and Fulfilment at The COGS Awards

Posted in Fulfilment services, MRM News, Promotional handling, Uncategorized      Tags: , , , , , , , , , , , , , , , , , , , , , ,

It was a week ago today that MRM picked up the award for winner of the handling and fulfilment category at the COGS Awards. 

Photographs from the event they are now available on The COGS website.

If you would like to discuss your handling and fulfilment requirements and how our award winning service can benefit you please contact us on 0844 99 12345.

8 300x200 Handling and Fulfilment at The COGS Awards

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Promotional marketing COGS Awards – we’re keeping everything crossed

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , ,

COGS PK winner Promotional marketing COGS Awards   were keeping everything crossedWith less than 2 weeks to go to the 2nd annual COGS Awards, we are keeping everything crossed that we can match last year’s success. Promotional marketing is such a silent industry as far as recognition goes, so it’s great to have an opportunity for MRM’s clients to vote for us as their top provider of fulfilment services.

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COGS Awards 2011 – MRM individuals nominated

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

COGS PK winner COGS Awards 2011   MRM individuals nominated

Wow – we’ve just seen the latest COGS Awards nominations list and MRM’s Client Services and Commercial team have the most individual nominations to date with 8 people nominated in the category of Outstanding Individual. They include:

- Peter Kerr - Managing Director

- Mel Kilbourne – Commercial Manager

- Yvonne King – Client Services Manager

- Jen Blagg – Client Services Manager

- Julie Townsend – Client Commercial Manager

- Marion Seeney – Client Commercial Manager

- Michael Irons – Client Services Administrator

- Sam Wolverson – Client Services Administrator

Please continue to vote for MRM as Handling & Fulfilment provider, Outstanding Company and Individual (if you agree!) as we really appreciate everyone’s votes and the competition is certainly tough this year so every vote really does help. Click here to vote or visit COGS Awards to see who’s been nominated to date.

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Easter planning

Posted in Promotional handling, Response handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Promotions Easter planning

Mail order fulfilment means strong resource planning especially at busy times

With 3 short weeks coming up, MRM Operations are busy resource planning to ensure we despatch all client orders over this busy period. Just because business will be closed over the Bank Holidays, we know that this is a prime time for consumers to interact with promotions, apply for competitions or order products online.

As a result, the Easter period is our second busiest, after Christmas – and we expect an increase of 50-75% on normal volumes over this period.

Mail order fulfilment and order processing is always turned round within a maximum of 24 hours of order receipt although we strive for same day despatch with 98% of orders.

Whilst consumers are relaxing over the extended Easter break enjoying chocolate eggs, days out and cake – the Easter bunny here at MRM will be hopping busily to ensure all orders are despatched on time!

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Promotional handling in 2011

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

We’re just back after the New Year and already regular sales promotion agencies and FMCG brands are getting in contact to plan in their 2011 activity with MRM, the preferred supplier to UK brands and promotional marketing agencies.

Here in the Commercial team at MRM, we’re really excited about what 2011 will bring for us – we’ve got a strong team with many years of expertise in promotional marketing and relationship management and we’re planning to focus on these to develop our clients and deliver further advances in technology.

To keep in touch with us (even if you’re not yet an MRM client) – get in touch and we’ll put you on our mailing list! You can also follow us on Twitter @MRM_Ltd or even just pick up the phone and have a chat.

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Waiting for the snow

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Here in Market Harborough, in the centre of the UK at the fabulous promotional handling house that is MRM, we were all very excited first thing as we got into the office nice and early in anticipation of the promised heavy snow.

It all started well, with red skies (the old ‘shepherd’s warning tale was being spoken across the building) and cold weather but now, less than 3 hours later we’ve got clear blue skies and sunshine and not a snowflake in sight.

However some of our clients are not so lucky…Forestry Commission based up in Edinburgh have sent us some amazing photos of what can only be described as the biggest blanket of snow we’ve ever seen.

With promotional campaigns and mail order incredibly busy for us at this time of year for our DVD and book retailers – we’re working hard to ensure all orders are despatched on time as we work through express delivery options and do our utmost to make sure all those present orders arrive in time for Christmas.

….but we’re still disappointed that we don’t even have enough snow to make a snowman like we did last year…

Have you got snow where you live? Tell us about it and we’ll be even more envious!

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