Life in CID (not a policeman in sight)

Posted in Industry News, MRM News, Promotional handling      Tags: , , ,

Now that we’ve got your attention – we thought you’d be interested to hear that over a million items of post are handled every month within MRM’s CID department. They may not wear a policeman’s uniform but the Customer Initialisation Department (CID) is where all postal applications start their journey.

Before you get too excited about a million items of post – rest assured these don’t all arrive on the same day (thank goodness!) – they come in vast numbers of postal trays, more than 2000 every month.

We offer a very competitively priced competition management service; our bespoke system can validate and handle all entries via the usual media routes. Competition winners are selected using an independently validated judging or selection process.

Of course we offer this using the latest industry guidelines and can consult with you to set up new competitions, for terms & condition, handling & despatch, prize sourcing etc.

Call us on 084499 12345 to have a chat about how MRM can consolidate and simplify the handling of all your competitions.

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Mail Order Madness

Posted in Uncategorized      Tags: , , , , , , ,

The word is clearly spreading about the superb MRM mail order service as there is madness on the commercial desk – we have been inundated with new client queries – a great way to start 2012!

Our production team are doing an outstanding job fulfilling all of the orders that we are currently receiving, and we plan to keep them busy!

It’s simple to move to MRM, we can arrange the transfer of you stock from your curernt supllier and with our web services we are able to feed orders directly into our fulfilment system for real time despatch and reporting.

To discuss your mail order requirements please contact us on 0844 99 123345.

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Thank You Voters!

Posted in MRM News      Tags: , , , , , , , , , , , , ,

Picture1 Thank You Voters!

 

MRM would like to say a huge thank you to everyone who voted for us in the recent polling for the COGS Awards.

We have received confirmation that we have made it through to the second round and are busy preparing our written submissions to support your votes.

We will keep you updated with how we fair in the Handling & Fulfilment , Outstanding Company and Outstanding Individual categories.

In the meantime, if you have any handling or fulfilment requirements that you would like to discuss please contact us on 0844 99 12345

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COGS Countdown

Posted in MRM News, Uncategorized      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Thank you to everyone who has voted for MRM for the COGS Awards so far, if you haven’t voted yet the countdown is now on as voting closes in 7 days!

If you have received great service from us you can vote for us in the following categories:

Handling & Fulfilment Provider

Outstanding Company

Outstanding Individual – We now have 9 people nominated for the Outstanding Individual Award!

Click here to vote or visit the COGS Awards to see the nominations.

If you haven’t worked with us before but would like to please contact our outstanding individuals on 0844 99 12345.

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COGS Awards 2011 – MRM individuals nominated

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

COGS PK winner COGS Awards 2011   MRM individuals nominated

Wow – we’ve just seen the latest COGS Awards nominations list and MRM’s Client Services and Commercial team have the most individual nominations to date with 8 people nominated in the category of Outstanding Individual. They include:

- Peter Kerr - Managing Director

- Mel Kilbourne – Commercial Manager

- Yvonne King – Client Services Manager

- Jen Blagg – Client Services Manager

- Julie Townsend – Client Commercial Manager

- Marion Seeney – Client Commercial Manager

- Michael Irons – Client Services Administrator

- Sam Wolverson – Client Services Administrator

Please continue to vote for MRM as Handling & Fulfilment provider, Outstanding Company and Individual (if you agree!) as we really appreciate everyone’s votes and the competition is certainly tough this year so every vote really does help. Click here to vote or visit COGS Awards to see who’s been nominated to date.

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Easter planning

Posted in Promotional handling, Response handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Promotions Easter planning

Mail order fulfilment means strong resource planning especially at busy times

With 3 short weeks coming up, MRM Operations are busy resource planning to ensure we despatch all client orders over this busy period. Just because business will be closed over the Bank Holidays, we know that this is a prime time for consumers to interact with promotions, apply for competitions or order products online.

As a result, the Easter period is our second busiest, after Christmas – and we expect an increase of 50-75% on normal volumes over this period.

Mail order fulfilment and order processing is always turned round within a maximum of 24 hours of order receipt although we strive for same day despatch with 98% of orders.

Whilst consumers are relaxing over the extended Easter break enjoying chocolate eggs, days out and cake – the Easter bunny here at MRM will be hopping busily to ensure all orders are despatched on time!

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Manufacturer Coupon Clearing

Posted in Handling house      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

If you can answer yes to any of these questions below, perhaps you should be talking to MRM

-          Have you seen the cost of your coupon clearing process rise recently?

-          Do you currently have to pay for your coupon reporting and would you like the information reported in real time?

-          Is it difficult to reconcile your invoicing against reports and do you find your coupon clearing house inflexible with your billing and invoicing arrangements?

MRM is an established independent company offering more than15 years of coupon management experience. We are centrally located in the Midlands and we work with many blue chip manufacturers and retailers within couponing and the wider scope of marketing services. We are competitively priced and our entire coupon clearing is done onsite here in Leicestershire.

We believe that our people and our technology are the core of our business. We have an experienced and forward thinking team managing the company, whom provide a professional and consultative approach to your couponing activity. This coupled with a reputation for pioneering new models of operations and technology, has helped us to achieve a considerable share of the coupon clearing market.

We understand that you need to know how each individual coupon campaign is performing against budget. Our online system, called Couponline 3 provides FREE real-time desktop access to your redemption information, marketing and financial reporting. It can also generate barcodes and provide an estimate coupon redemption budget. Other companies may charge for this service but with MRM this strategic marketing tool is a secure and FREE add on to your coupon clearing service.

If you would like to conduct a competitive review of your coupon clearing operation, just call this number and we can do the rest. Please contact us by email or call 0844 99 12345 and ask for Peter or Mel.

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Promotional handling in 2011

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

We’re just back after the New Year and already regular sales promotion agencies and FMCG brands are getting in contact to plan in their 2011 activity with MRM, the preferred supplier to UK brands and promotional marketing agencies.

Here in the Commercial team at MRM, we’re really excited about what 2011 will bring for us – we’ve got a strong team with many years of expertise in promotional marketing and relationship management and we’re planning to focus on these to develop our clients and deliver further advances in technology.

To keep in touch with us (even if you’re not yet an MRM client) – get in touch and we’ll put you on our mailing list! You can also follow us on Twitter @MRM_Ltd or even just pick up the phone and have a chat.

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Promotional Handling – where your brand matters

Posted in Industry News      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Promotional handling at MRM comes in many forms; from direct mail to consumers, warehousing and logistics of promotional items and sourcing of goods through to managing a distribution center for a sales promotion agency working on a major on pack promotion. Handling hundreds of sales promotion campaigns each year, MRM delivers multi channel fulfilment and logistics solutions to brands and agencies.

Each promotion in business is important in its own right – whether it requires promotional handling for B2C consumers or a brand’s B2B customers. The branding of product will usually involve a sales promotion agency working directly with a brand whilst the promotional handling house such as MRM will be contracted directly with the brand in many instances to provide control and ensure agreed standards in customer handling are maintained.

Promotional handling is a skilled market sector in its own right; it requires direct marketing experience and knowledge of brand guidelines to manage customer expectations whilst delivering a cost effective solution. If you have an outsourcing requirement for 2011, you should be talking to MRM now to seee how we can provide fulfillment management services for your promotional handling needs. Call Mel or Claire on 084499 12345

mrm box Promotional Handling   where your brand matters

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Promotional handling using multi-channel solutions

Posted in Uncategorized      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Over the last few years more and more promotional handling requirements have been focused on digital solutions – it is no longer possible to deliver a consumer on pack promotion with postal responses – every campaign should at least consider multi channel entries.

MRM is perfectly positioned to deliver a consumer-focused handling solution for brands and agencies alike – we act as the silent partner for your brand campaigns to handle customer queries via telephone and email. We will deliver anything from a full digital consumer platform through to simply handling the data from your current sites…and everything inbetween to take the hassle out of your promotions.

MRM provides secure storage of product within our multi-site location in Market Harborough and will pick pack and despatch goods or prizes to your customers leaving you with the reassurance and knowledge that your brand is in safe hands here at MRM.

To benefit from a 10% discount on your next handling campaign (excluding post/carriage) simply call Claire or Mel on 084499 12345 or email us mrmsales@mrm.co.uk and quote Christmas Spirit.

promotional handling Promotional handling using multi channel solutions

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