An insider’s guide to reducing despatch costs

Posted in Industry News, MRM News, Promotional handling, Response handling      Tags: , , , , ,

The Royal Mail has recently increased its fees across the entire service portfolio – resulting in increases of 30-39%.

For any business that is sending goods to consumers – either transactional or for promotional items – this has been an unwelcome piece of news and one that directly impacts on the bottom line and reduces margins.

Did you know that by using a handling house such as MRM – you can benefit from our stronger purchasing power and negotiated discounted rates with downstream access providers (DSA) who provide an alternative to Royal Mail.

These rates will offer like for like savings of 10-35|% against the new Royal Mail costs – testament to our buying power as a leading handling house.

To benefit from these discounted rates for your next consumer promotion (and make an indirect stand against the Royal Mail!) call now on 084499 12345 and we’ll get you up and running in only a few days.

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Life in CID (not a policeman in sight)

Posted in Industry News, MRM News, Promotional handling      Tags: , , ,

Now that we’ve got your attention – we thought you’d be interested to hear that over a million items of post are handled every month within MRM’s CID department. They may not wear a policeman’s uniform but the Customer Initialisation Department (CID) is where all postal applications start their journey.

Before you get too excited about a million items of post – rest assured these don’t all arrive on the same day (thank goodness!) – they come in vast numbers of postal trays, more than 2000 every month.

We offer a very competitively priced competition management service; our bespoke system can validate and handle all entries via the usual media routes. Competition winners are selected using an independently validated judging or selection process.

Of course we offer this using the latest industry guidelines and can consult with you to set up new competitions, for terms & condition, handling & despatch, prize sourcing etc.

Call us on 084499 12345 to have a chat about how MRM can consolidate and simplify the handling of all your competitions.

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Thank You Voters!

Posted in MRM News      Tags: , , , , , , , , , , , , ,

Picture1 Thank You Voters!

 

MRM would like to say a huge thank you to everyone who voted for us in the recent polling for the COGS Awards.

We have received confirmation that we have made it through to the second round and are busy preparing our written submissions to support your votes.

We will keep you updated with how we fair in the Handling & Fulfilment , Outstanding Company and Outstanding Individual categories.

In the meantime, if you have any handling or fulfilment requirements that you would like to discuss please contact us on 0844 99 12345

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COGS Countdown

Posted in MRM News, Uncategorized      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Thank you to everyone who has voted for MRM for the COGS Awards so far, if you haven’t voted yet the countdown is now on as voting closes in 7 days!

If you have received great service from us you can vote for us in the following categories:

Handling & Fulfilment Provider

Outstanding Company

Outstanding Individual – We now have 9 people nominated for the Outstanding Individual Award!

Click here to vote or visit the COGS Awards to see the nominations.

If you haven’t worked with us before but would like to please contact our outstanding individuals on 0844 99 12345.

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COGS Awards 2011 – MRM individuals nominated

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

COGS PK winner COGS Awards 2011   MRM individuals nominated

Wow – we’ve just seen the latest COGS Awards nominations list and MRM’s Client Services and Commercial team have the most individual nominations to date with 8 people nominated in the category of Outstanding Individual. They include:

- Peter Kerr - Managing Director

- Mel Kilbourne – Commercial Manager

- Yvonne King – Client Services Manager

- Jen Blagg – Client Services Manager

- Julie Townsend – Client Commercial Manager

- Marion Seeney – Client Commercial Manager

- Michael Irons – Client Services Administrator

- Sam Wolverson – Client Services Administrator

Please continue to vote for MRM as Handling & Fulfilment provider, Outstanding Company and Individual (if you agree!) as we really appreciate everyone’s votes and the competition is certainly tough this year so every vote really does help. Click here to vote or visit COGS Awards to see who’s been nominated to date.

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Easter planning

Posted in Promotional handling, Response handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Promotions Easter planning

Mail order fulfilment means strong resource planning especially at busy times

With 3 short weeks coming up, MRM Operations are busy resource planning to ensure we despatch all client orders over this busy period. Just because business will be closed over the Bank Holidays, we know that this is a prime time for consumers to interact with promotions, apply for competitions or order products online.

As a result, the Easter period is our second busiest, after Christmas – and we expect an increase of 50-75% on normal volumes over this period.

Mail order fulfilment and order processing is always turned round within a maximum of 24 hours of order receipt although we strive for same day despatch with 98% of orders.

Whilst consumers are relaxing over the extended Easter break enjoying chocolate eggs, days out and cake – the Easter bunny here at MRM will be hopping busily to ensure all orders are despatched on time!

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MRM Boosts Sales & Marketing Resource

Posted in MRM News      Tags: , , , , , , , , , , , , , , , , ,

Fulfilment Services provider MRM has recently bolstered its sales and marketing team with the addition of Julie Townsend who returns to the company after a period of maternity leave.  A business and marketing graduate, Julie brings over ten years of Account Management experience at the company back to the team.   “MRM has developed its services way beyond that of a traditional handling house.  I’m looking forward to the challenge of raising our profile and shouting about the fact that we can compete on quality of service and price with other products on offer in the fulfilment services industry.”

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COG Awards – MRM nominated

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We’d like to say thanks so much to everyone who voted for us in the recent COGS Awards. Created by the Institute of Sales Promotion and Sales Promotion magazine, these are the Marketing Services Awards designed to recognise key suppliers in our industry.

MRM have been nominated in two key categories – Handling and Fulfilment. To learn more, please visit http://www.cogs-awards.co.uk/

The award ceremony is taking place on 17th June at Avenue in London – we’ll be there, keeping everything crossed – and we hope to see some of you there too.

Thanks again, we really couldn’t have done it without you!

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The 1000th Competition

Posted in MRM News, MRM Pulse      Tags: , , , , ,

It’s incredible to think that we’re already approaching the 1000th competition for the BBC. In the last 9 months we’re now processed over 1.2 million entries. Our internal IT department have set up a technical solution via our competitions extranet to allow web and email entries to feed automatically into the draws. This allows the data capture screens to be pre-populated whenever we have a web winner.

For more information on our competition solutions, contact Mel or Claire on 0844 99 12345.

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