An insider’s guide to reducing despatch costs

Posted in Industry News, MRM News, Promotional handling, Response handling      Tags: , , , , ,

The Royal Mail has recently increased its fees across the entire service portfolio – resulting in increases of 30-39%.

For any business that is sending goods to consumers – either transactional or for promotional items – this has been an unwelcome piece of news and one that directly impacts on the bottom line and reduces margins.

Did you know that by using a handling house such as MRM – you can benefit from our stronger purchasing power and negotiated discounted rates with downstream access providers (DSA) who provide an alternative to Royal Mail.

These rates will offer like for like savings of 10-35|% against the new Royal Mail costs – testament to our buying power as a leading handling house.

To benefit from these discounted rates for your next consumer promotion (and make an indirect stand against the Royal Mail!) call now on 084499 12345 and we’ll get you up and running in only a few days.

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MRM Supporting Seasonal Promotions

Posted in Fulfilment services, Promotional handling, Uncategorized      Tags: , , , , , , , , ,

With only 80 days until Christmas it’s nearly time to start dusting off our elf outfits and preparing to support our client’s fun and creative seasonal promotions.

If there are aspects of your promotion that you are still looking to find the right supplier for MRM could be the company for you.

Please contact us if you would like to discuss your requirements or our suite of integrated services on 0844 99 12345.

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MRM Supports Groupon Promotion

Posted in MRM News      Tags: , , , , , , , , , , , , , , ,

We are very excited to announce we have taken part in our first Groupon activity by providing call handling for one of the popular National Deals.

Mobile phone MRM Supports Groupon Promotion 

If you are thinking of running a Groupon promotion and would like to discuss how MRM could support you by response handling or fulfilment please contact us 0844 99 12345.

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Easter planning

Posted in Promotional handling, Response handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Promotions Easter planning

Mail order fulfilment means strong resource planning especially at busy times

With 3 short weeks coming up, MRM Operations are busy resource planning to ensure we despatch all client orders over this busy period. Just because business will be closed over the Bank Holidays, we know that this is a prime time for consumers to interact with promotions, apply for competitions or order products online.

As a result, the Easter period is our second busiest, after Christmas – and we expect an increase of 50-75% on normal volumes over this period.

Mail order fulfilment and order processing is always turned round within a maximum of 24 hours of order receipt although we strive for same day despatch with 98% of orders.

Whilst consumers are relaxing over the extended Easter break enjoying chocolate eggs, days out and cake – the Easter bunny here at MRM will be hopping busily to ensure all orders are despatched on time!

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Fulfilment services of final despatches for Christmas

Posted in Fulfilment services      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Well it’s finally Christmas Eve. I don’t know about everyone else but this week seems to have had so much fulfilment and despatch packed into it as we’ve been processing last minute orders (primarily from blokes it must be admitted) for Christmas presents.

Payment processing has been going non-stop…probably not at the same level as High Street retailers but nevertheless our banking and datacapture teams have been working flat out to ensure we finish off in time for Christmas.

It’s the last day for our carriers to collect today, so it’s all hands to the deck across the entire business – to ensure we can all get away early to start a well deserved break with our families and friends.

For those of you who are current clients we look forward to working with you in 2011 and hope the year is successful and prosperous. For anyone not yet a client of MRM – give us a call in the New Year and we’ll show you how cost effective and technology-led we are…as well as being lovely people.

Take care and Merry Christmas!

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Waiting for the snow

Posted in Promotional handling      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Here in Market Harborough, in the centre of the UK at the fabulous promotional handling house that is MRM, we were all very excited first thing as we got into the office nice and early in anticipation of the promised heavy snow.

It all started well, with red skies (the old ‘shepherd’s warning tale was being spoken across the building) and cold weather but now, less than 3 hours later we’ve got clear blue skies and sunshine and not a snowflake in sight.

However some of our clients are not so lucky…Forestry Commission based up in Edinburgh have sent us some amazing photos of what can only be described as the biggest blanket of snow we’ve ever seen.

With promotional campaigns and mail order incredibly busy for us at this time of year for our DVD and book retailers – we’re working hard to ensure all orders are despatched on time as we work through express delivery options and do our utmost to make sure all those present orders arrive in time for Christmas.

….but we’re still disappointed that we don’t even have enough snow to make a snowman like we did last year…

Have you got snow where you live? Tell us about it and we’ll be even more envious!

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Best varsity match ever – MRM and Hive still recovering

Posted in MRM News      Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

If you ring into either MRM or Hive offices any time before 3pm please forgive any general wooliness or confusion. The reason? We’re still recovering from what has to be the best MRM and Hive varsity celebration ever yesterday. Hosted at The Ailsa Tavern, just down the road from Twickenham – there were 35 of us sneaking pegs of each other, checking which hand we were drinking with and having a good old chinwag over an awful lot of drinks.

I checked the bar bill this morning and was quite surprised to see that we’d drunk our way through 104 chilli sambucas alone last night-  that now explains why we’re feeling a little sore in the head and hoarse I guess…

Thanks to our various guests from British Gas, IPC Media, Wax Communications, Hive, Crayon London, Heinz, Net Initiative (who flew down for the game, such is their commitment), Colgate, Kimberly Clark, Bausch & Lomb, BSH Appliances, the Institute of Promotional Marketing and all the other clients that took the time to spend the day and evening with us.

From the various emails we’ve already received today, we understand you all to have got home safely – in various states.

On behalf of everyone at MRM we’d like to wish you a very Merry Christmas and New Year and we look forward to seeing you soon.

P1020077 Best varsity match ever   MRM and Hive still recovering

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Mail order fulfilment of ‘Beyond Redemption’

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Mail order fulfilment is delivered to the Institute of Promotional Marketing’s President, Colin Lloyd through sales of his new book ‘Beyond Redemption.

Described as the ‘sex, drugs and rock and roll of marketing’ we’re excited that MRM’s Managing Director, Peter Kerr, features in the book. MRM are managing the mail order fulfilment to interested customers which is already taking place with immediate despatch and fulfilment of orders.

Visit amazon.co.uk to order your own copy now – and we’ll have it picked, packed and despatched rightaway as a stocking filler for Christmas.

To see how your brand can benefit from cost effective payment and order processing solutions from the UK’s leading mail order fulfilment provider – contact Mel or Claire on melanie.kilbourne@mrm.co.uk or call 084499 12345

beyond redemption Mail order fulfilment of Beyond Redemption

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