The latest technology is at the forefront of MRM's mail order service, delivering custom built solutions and tailor-made systems. Our mail order service provides an efficient channel to your consumers using multiple methods including:
- Phone
- Fax
- Web
- Post
A complete mail order process is available at MRM covering:
- Receiving in orders
- Payment processing
- Online reporting
- Full traceability of order process
- Variety of picking methods, including on-line management of third party suppliers
- Customer care
- Quality assurance
- Specialised returns department
- Full data management
- Specialised despatch department
MRM is centrally located with a 125,000 sq ft operating facility based over three adjacent sites. MRM despatches around 6 million items per year. As a result, we have strong purchasing power, which allows us to deliver cost effective packaging and logistic solutions to our clients.