With a vast array of experience within the industry each of MRM's key personnel play an
integral role in the day to day running of MRM.
Please hover over the images below to find out more.
As an MRM client you will have a dedicated Account Director/Manager who will communicate
your requirements throughout the business to ensure that we deliver to agreed Service
Levels. Regular reviews are encouraged as these provide an ideal opportunity to
monitor objectives, discuss results of the latest campaign, or to plan future projects
At MRM we firmly believe in a partnership approach with clients, so don't be surprised
if we approach you with an opportunity to utilise new technology to improve service
levels, to improve customer satisfaction, or to help you stay ahead of the competition.
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Peter Kerr
Managing Director
Founding Managing Director, Peter, has worked within the Sales Promotion industry
since 1980 and his experience in this market was recognised by his three-year position
as the Chairman of the Institute of Sales Promotion. As the current Chairman of
the ISP Coupon Committee, his remit is to establish best practice and self-regulation
by working in partnership with both manufacturers and retailers.
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May Portass
Client Services Director (Project Manager)
May is also a founding Director and she has a wealth of experience in operational
management at all levels. With a background in turnkey software solutions for investing
and distribution management she would be key to the management of any new client
account. May previously spent 5 years as a Project Manager focusing on the implementation
of integrated software systems for two separate companies. She has been managing
the Healthy Start Reimbursement Scheme since April 2005.
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Dan Sherrin
IT Director (Technical Support Services Delivery Partner)
Since joining the company in 1994, Dan's system design and development skills have
shaped MRM's technical services, which are at the heart of MRM's business. His team
is responsible for developing and supporting MRM's technical solutions including
websites, operational systems, network infrastructure and telephony.
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Neil Richardson
Finance Director
Neil has been a major influence on MRM's development and was instrumental in the
management buyout from Taylor Nelson Sofres and in subsequent business acquisitions.
In addition to his ten year plus experience in the marketing services sector, he
also has a wealth of experience in the manufacturing and automotive-engineering
industries.
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Mike Wood
Non Executive Chairman
Mike has 10 years experience as a Senior Corporate Financier, most recently as a
Director of Schroder Salomon Smith Barney. His role includes reviewing corporate
governance and ensuring that MRM maintains the highest standard of integrity.
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Melanie Kilbourne
Client Services Manager
Mel has worked in Sales Promotion/Below the Line Marketing for the last 12 years
with prior experience in field, in-store and experiential marketing and has worked
with most major FMCG brands. Now in her seventh year at MRM she oversees commercial
development of MRM through sales and marketing strategies and also manages our responses
to tender opportunities.
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Kerry Winfield
B2B Manager
Kerry has been with MRM for 14 years and throughout this time she has been integral
to the new business implementation for high level clients. Kerry has the managerial
responsibility for the administrative and operational side of our B2B services,
which constitutes over 30% of overall turnover. Working in a Client Services Account
Director capacity, she has overseen many large contracts including AGCO and Procter
and Gamble.
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Steve Irons
Technical Services Manager
Steve has been working at MRM since 1993 and during this time he has progressed
from Support Technician to his current position. He is responsible for managing
the support team within the IT department, with whom the responsibility of implementing
and maintaining all aspects of the business IT infrastructure lays. He manages the
development of web based solutions both for internal and client projects. Steve
has been involved in a variety major client projects and internal business initiatives
including the development of the MRM Website Portal.
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Peter Wood
Operations Manager
With over 30 years experience in logistics and operational management with various
blue chip manufacturing companies Peter heads up our B2C production services. He
works closely with clients to forecast volumes and is responsible for ensuring the
department is resourced correctly and achieves its targeted SLAs.
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Yvonne King
Client Support Team Manager
Yvonne has been with MRM for 4 years and she has over 15 years of managerial experience
working with companies such as Weetabix, Cadbury, Whitworths etc. Her background
brings a wide range of customer and client facing experience which is invaluable
in her role as Client Support Team Manager.
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Marion Seeney
Account Director
Since joining MRM in its founding year, Marion has gained a wealth of experience
through working within a number of departments in the company. As Account Director,
Marion works closely with current clients in the FMCG and publishing sector. She
proactively manages client campaigns from briefing stage through to completion.
She develops client relationships through consulting on new business, providing
recommendations for marketing activity, monitoring service level agreements and
discussing our other service offerings.
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Jan Brown
Account Executive
Coming from an accountancy background, Jan has been with MRM since the company was
founded, initially working in the data capture department and moving onto customer
services and client support. As an Account Executive, Jan is the expert for our
manufacturer and retailer coupons service within the business and she works on major
public sector and utilities client accounts. She manages the internal briefing process
for new activity and monitors the progress throughout the duration of the promotion
including reporting and invoicing.
