We take our certifications and accreditations incredibly seriously as they form an important framework to our business and demonstrate to the outside world our commitment to maintaining internationally recognised standards. We invest significantly each year to ensure these certifications and accreditations remain at the heart of our company ethos.

International Standards Organisation

ISO offers international standards across a wide range of disciplines. Audits are performed to ensure compliance with the standard and certificates are awarded by an independent external body. MRM uses ACS Registrars. We hold the ISO certifications for both Quality Management ISO9001:2015 and Environmental Management ISO14001:2015 since 2011 and are currently working towards achieving our Information Security Management ISO/IEC27001:2013 certification.

ISO 9001:2015

Quality Management ensures the business delivers a consistent level of quality to its customers which requires well defined and regularly reviewed processes and procedures. This focusses on managing change, meeting customer expectations and delivering a programme of continuous improvement to the benefit of our business and our clients. Click here to view our quality policy.

ISO 14001:2015

Defines the requirements of an effective Environmental Management System for small to large organisations. This provides a framework to improve resource efficiency, reduce waste, and drive down costs. The main aim is for our environmental impact to be measured and minimised. Click here to view our environmental policy.

ISO 27001:20136

An effective Information Security Management System (ISMS) provides a framework of risk assessments and treatments, policies and procedures that safeguards the security of information, whatever the format. It allows us to proactively assess the risks and mitigate the impact of a potential breach of information security and is independently assessed to an international standard based on industry best practices Achieving ISO 27001 is not a guarantee that information breaches will never occur, however by having a robust system in place, risks will be reduced and disruption and costs kept to a minimum. Click here to view our information security policy.

Investors in People Accreditation

This sets the standard for better people management and defines ‘what it takes to lead, support and manage people for sustainable results.’ Each year we’re assessed to measure our performance against key performance indicators and to ensure we are meeting the correct level required for on-going accreditation.