Archives

09/10/2019 | Awards, Winners, Handling, Fulfilment, Loyalty, Solutions, KPIs, Promotion, Promotional Marketing

IPM COGs AWARD WINNERS 2019!

We are very pleased and proud to announce that we were awarded not once, but TWICE at the 2019 IPM COGS Awards!

Read more...

08/10/2019 | Brexit, Statement, MRM, Service, Storage, Customer Service, Digital Solutions, Fulfilment

Brexit Statement

As the next deadline moves ever closer and the likelihood of a No Deal Brexit increases, we would like to reassure our clients and prospects that such an outcome will bring little risk to the services we supply to you.

Read more...

03/10/2019 | Promotional Marketing, Fulfilment, Handling, Digital, Rewards, Christmas, Operations

He’s making a list and checking it twice!

We may be just entering October, but it’s never too early to start thinking about the dreaded ‘C’ word. And if Santa is making sure that he’s prepared, it’s probably a good idea to make sure you are too!

Read more...

27/09/2019 | Outsourcing, Charity, ECommerce, Fundraising, Fulfilment, Warehousing, Print

Outsourcing for Charities

Most charities find they need external support at some stage, whether this be for a one off campaign or for your day-to-day activity. Relationships with external providers cover a wide range of services and MRM are very well placed to assist you with any challenges you are facing...

Read more...

03/09/2019 | acquisition, retention, marketing, loyalty, brand personality, relationship

The Leaky Bucket

Acquisition Vs Retention: A consumer life-cycle question What is most important to your business, the acquisition of new business, or the retention of your existing client base? Presumably, your response on this would immediately be BOTH!! But can you put your initial response into facts and figures? How much of your time, resource and marketing budget goes towards the maintenance of existing business?

Read more...

27/08/2019 | cashback, discounting, marketing, promotional marketing, fulfilment, handling house

Cash in on Cashbacks!

Cashback is a essentially a retrospective discount, but it is more strategic than traditional point of sale discounting and will work to increase your long term profitability without lowering your profit margins significantly or hurting your brand or market share. Traditional point of sale discounting can erode the public perception of your brand, making the product seem cheap – whereas a product offering Cashback is a better perceived option, as you are rewarding your customers for their purchases.

Read more...

05/08/2019 | loyalty, brand loyalty, brand advocate, points, B2B, B2C, digital, customer support, service, loyalty scheme, MRM, driving sales, sales, promotional marketing, marketing, digital solutions

Mum was right about loyalty...

How many times in your adult life do you reflect back on the advice your mum gave you as a kid/teen/early adulthood? I know for a fact that as a parent myself now I often hear myself sounding like my mother and cringe!! But is it such a bad thing to have soaked in that sage like advice and start telling your own kids your version of the same thing?

Read more...

30/07/2019 | mrm, ROX, ROI, handling, fulfilment, marketing, unboxing, hand finishing, bespoke, support, unique

ROX is the new ROI

#ROX is the new #ROI... Customer experience is the new marketing Rock n Roll, get ready to define your position in the marketplace and stand out from the crowd!

Read more...

08/07/2019 | logistics, fulfilment, 3PL, MRM, outsourcing, handling, promotion, promotional marketing

Outsourcing Your Logistics & Fulfilment Needs

If you’re still handling your own fulfilment in-house, it might be high time for you to consider a new way of doing things that will not only save you time, but will also save you money!

Read more...

05/07/2019 | MRM, PromotionalMarketing, BrandActivation, TheIPM, AwardWinning, LifetimeAchievement

And the Award goes to...

We all love awards season, but this time around, we have something very special to celebrate!

Read more...