We have been providing award-winning marketing services over
the last 27+ years including logistics and promotional marketing. We believe
true partnership is about communication and trust, where both organisations
benefiting mutually from working together.
We work hard to proactively manage and support our client accounts
whilst offering complete transparency of operation. Our “Newton” system allows
our clients to have 24/7 live access to oversee all activity on their account
and as this has been developed “in-house” we offer additional bespoke solutions
and can tailor our system directly to your needs.
How we can support:
Handling & Fulfilment
Daily Order Processing & Despatch –
We will receive your order, pick & despatch – we also offer a same day service.
Point of Sale– From building & despatching display
stands to collating a range of promotional printed materials & items (i.e.,
brochures, banners, t-shirts, mugs) and despatching directly to your
eCommerce fulfilment – receiving the order, sorting,
selecting, packaging & delivering directly to your customers
Sampling – Sending out individual samples with flyers
directly to your customers or storing & re-sorting samples in bulk to send
in smaller quantities to your branches.
Brochure & Membership packs - hand collation of complex
personalised sponsorship packs to defined pack layouts or automated machine
collation of basic packs
Subscription Boxes – Collating and packing individual
subscription boxes and despatching directly to your customers.
Contract Packing – re-packing items in bulk for
Literature & Stationery Storage & Retrieval – receiving
items in bulk for storage and despatching smaller quantities directly to your
branches when needed.
Promotional Fulfilment – From contests &
competitions to cashback schemes we can support with physical gifts/prizes,
cash prize fulfilment, experimental prize sourcing, gift card fulfilment.
Direct Mail – We can support with print management
& sending bulk advertisements/letters directly to your customers
Product Recall – Should you ever need to recall your
product from your customers or clients we can handle it swiftly & smoothly.
Customer Services – We provide multi-channel service
(telephone & customer) for order placements or query handling.
Warehouse & Distribution – Flexible Storage
Solutions to meet all your needs i.e. long-term, short-term, drop shipping.
API Integrations – our in-house IT team can integrate our systems
directly with your current management system or we can provide you access to
our “Newton” system so you can see exactly what stage your orders are at i.e., order
requested/ order despatched/ order received.
Digital Services – we can support with building front-end
customer experiences including e-shops to designing to customer competition
& cashback sites and integrating this directly into our “Newton” system.
Supplier Management – We can communicate directly
with your suppliers to manage deliveries and re. when stock orders get low.
Returns Management – Should your customers order be
unable to be delivered, we will keep track and let you know & can also
provide further support including getting in touch with the customer’s directly
(via email or phone)
To hear more about how we can
support don’t hesitate to get in touch with Helen via 01858 414 767 or email Helen.firstname.lastname@example.org