Bespoke & off the shelf ecommerce platforms
Thinking about launching an ecommerce product offering for your brand or merchandise? Seeking a fulfilment partner who is experienced, can deliver cost efficiencies and be innovative? Our experienced in-house IT team have designed ecommerce solutions for FMCG brands, start-up businesses and major charities.
We offer two solutions; an off the shelf ecommerce platform integration specifically for SMEs / simple ecommerce propositions or a bespoke solution for more complex requirements. We also offer a 3rd party integration platform.
Which solution do I need?
Our off the shelf platform integrates the best of Shopify’s ecommerce features with our fulfilment software (Newton) and is aimed at brands with typical order volumes of 250-2,000 orders per month. We have a set pricing plan depending on the quantity of SKU's you would like. It incorporates payment processing, the use of discount codes and a full shipping hierarchy, allowing you to offer express delivery as well as lower cost delivery options.
For more complex ecommerce needs, we recommend our bespoke ecommerce platform, fully developed by our MRM team of web developers. As well as including all the benefits of the Shopify platform, we can develop more bespoke functionality such as multi-currency payments, cross-selling of product bundles. Our in-house IT team develops client platforms using the latest digital technologies and utilises .NET, Entity Framework and Bootstrap. We have the flexibility & resource to create exactly what you need.
All you need to do is to tell us the details of the products to be sold online, retail prices, discount codes to be included and expected order volumes. We’ll provide a clear rate card of fulfilment charges, with no hidden costs and provide delivery options that will be integrated for your customers.
Your ecommerce platform can be integrated directly into your website – allowing you to start selling without delay.
Our payment provider will transact all orders and you’ll receive direct payment with a full reconciliation via your live online reporting portal, provided by MRM.
We can also offer expert customer services support via telephone and email – or access to our live customer look up if you’d prefer to handle this in-house.
Ecommerce order fulfilment
Included in our services:
- Create a smooth user experience via desktop, mobile and tablet
- Integrate your branding or company logo to create a seamless user experience
- Seamless payment processing (using payment gateways such as Stripe, PayPal, evoucher codes and more)
- 24/7 live client online reporting via a secure dashboard
- Multi-channel in-house customer service centre for any customer orders or queries
- Secure warehousing with flexible storage options
- Daily order fulfilment – same day despatch
- Discounted despatch options