Payment Processing | Multi Resource Marketing News

06 Jul

HighCo acquisition of MRM announced. Major opportunity to strengthen brand propositions across Europe

Posted in Industry News, MRM Pulse Tags: , "high-co" "multi resource marketing" and acqui or finali, "multi resource marketing" founder, acquisition mrm, cafe, content, coupon clearing, coupon clearing france, Coupons, cynthia guillemin high co, data.mrm.co.uk, france fulfilment company promotion marketing, fulfilment, fulfilment services, high co "multi resource marketing", highco, highco acqui, highco acquires mrm, HighCo acquisition, highco acquisition mrm, highco acquisition of mrm, highco buys, highco buys mrm, highco coupon in france, highco data mrm, highco france coupon, highco group, highco group mrm, highco mrm, highco promotional handling, highco spain, highco take over mrm, logo, logo highco, m r m logistics ltd, m-r-m logistics, Mail Order, mail order fulfilment, MRM, mrm acquired, mrm acquired by, mrm acquisition, mrm aquisition, mrm highco, mrm logistics, mrm logistics ltd, mrm.co.uk, multi resource m, Multi Resource Marketing, multi resource marketing acquisition, multi resource marketing highco, multi sekis, multi-porno, news sekis, pan-europe fulfilment, pan-europe fulfilment service, payment processing, porno sekis, Promotional Fulfilment, promotional handling, promotional marketing, promotional marketing news, response handling, sekexxxx, sekis, sekis 2011, sekis acq, sekis multi, sekis porno, sekis xxxx, sekis xxxx 2011, sekisporno, sekispornosu, sekisw, sekisw sekis, sekisxxxx, start, www multi sekis, www.highco-data.es, www.highco-data.es/wp, www.sekisw w., www.xxxx.2011, xxxx 2011, xxxx seke, xxxx seke service pack, xxxx seke so an, xxxx.sekis

HIGHCO ACQUIRES UK-BASED MULTI RESOURCE MARKETING GROUP (MRM)

HighCo has today finalized the purchase of 100% of Multi Resource Marketing (“MRM”), a UK-based below the line (BTL) marketing services provider.

MRM was founded in 1993 to provide a full range of marketing support services to major UK brands and organisations. MRM operates out of Market Harborough, Leicestershire and primarily offers tailored solutions using services such as promotional fulfilment, coupon clearing, promotion warehousing and logistics.

As an innovative company using leading edge technology to design and deliver cost effective solutions to its clients, MRM activities are complementary with HighCo Data division, which is already operating in France, Belgium, Spain, and soon to be in Central Europe.

MRM expected consolidated sales for the year ended on June 30rd, 2011 should be above £5m (around 5.5 M€).

MRM currently employs 120 people. This transaction does not impact management and the company remains under the leadership of founding managing director Peter Kerr.

Richard Caillat, Chairman of HighCo’s Management Board, stated «With the recent addition of Central Europe in our line up, the acquisition of MRM supports our international expansion strategy and cements HighCo’s position as a leading marketing solutions partner now operating in more than 10 european countries.”

Peter Kerr, CEO of MRM, commented «There are tremendous benefits in bringing MRM and HighCo together. While strengthening HighCo‘s expertise in the data solution area: fulfilment and coupon clearing, MRM will build on HighCo‘s leading network to bring more value and services to its clients“

About MRM

Multi Resource Marketing was founded in 1993 to provide management processes and conduit between brands and their consumers or organisations and their customers. It has a reputation for being a bright innovative company that harnesses cutting edge technology to allow companies to maximise their marketing spend.

For further information go to http://www.mrm.co.uk

Contacts

Peter Kerr

CEO

01858 410510 / 07730 612345

peter.kerr@mrm.co.uk

About HighCo

HighCo is a Communication Group offering marketing solutions (operational communication and data processing) for retail and consumer goods brands that aim to attract consumers and promote their loyalty. As a pioneer in Digital Marketing, HighCo also invests in R&D through its HighCo Lab. The Group employs now nearly 1000 staff members in France, Benelux, Spain, the UK, and Central Europe and is listed in compartment C of NYSE Euronext Paris.

For further financial information and press releases, go to www.highco.fr.

Contacts

Olivier Michel Cynthia Guillemin

Managing Director Press Relations

+33 1 77 75 65 06 +33 1 77 75 65 16

comfi@highco.fr c.guillemin@highco.fr

10 Jan

Fulfilment services – ensuring resilience and stability

Earlier this year, MRM’s IT Department started investigating options for upgrading our Internet connection. After months of research and negotiations, we opted for a solution offered by Redstone Managed Solutions (RMS) that delivers:

A primary Internet connection through a 10Mbps Ethernet line
A secondary Internet connection through a 2Mbps SDSL line
Mirrored firewalls configured for high availability

Although this solution does not allow us to use both lines concurrently, it does mean that if the primary Internet connection fails then the secondary connection will be automatically activated without any manual intervention or change to IP address.

The change to our external connection also gave us the opportunity to make some changes to our internal local area network (LAN) that our old firewall prevented us from doing. This allows us to segregate our network traffic across virtual LANs in order to better manage performance and security.

As part of MRM’s investment in technology and business continuity, we believe that the long-term improvement in performance, resilience and security of our network delivers stability and demonstrates our commitment to business as usual for clients.

With the majority of our clients accessing reporting via our client portals it is critical that our systems are resilient, as we work with a range of clients from government departments through to FMCG brands, utility companies, non-departmental public bodies and agencies. As some of our clients use our services across the globe we must ensure the availability of order entry and live reporting, no matter what the time of day (or night).

To learn more about how your brand can enjoy live reporting at the touch of a button as part of our services – call Mel now on 0845 2011974 for an informal chat or send us an email with your needs.

24 Dec

Fulfilment services of final despatches for Christmas

Posted in Fulfilment services Tags: "graham temple" platform, britishgas british, ca, co packing west yorkshire -job -removals -car -home -florist -holiday, cog award, cog awards, cog awards 2011 advertising, cog awrds, cog shaped award, cog shaped trophy, cogg awards, cogg awards sales promotion, coggs award, coggs awards, COGS Awards, cogs awards 2011, cogs awards 2011 award date, cogs ipm, fulfilment, fulfilment awards, fulfilment services, fulfilment wawards, graham temple, graham temple ipm, h l fulfilment, h l fulfilment services 2011, h l fulfilment services., hl fulfiliment, hl fulfilment, hl fulfilment servicdes, hl fullfilment, ipm cog awards, ipm cogs, ipm cogs award, marketing fulfilment, marketing fulfilment awards 2011, MRM, mrm distributions, mrm fulfillment, mrm packaging, mrm packaging uk, mrm.co.uk, payment processing, response handling, start, the cog awards, the coggs 2011, the cogs 2011, the cogs awards, the cogs awards 2011, uk fulfilment awards, www.cogs-awards 2011, www.cogs-awards.co.uk, www.hlfulfilment.co.uk, www.mrm.co.uk

Well it’s finally Christmas Eve. I don’t know about everyone else but this week seems to have had so much fulfilment and despatch packed into it as we’ve been processing last minute orders (primarily from blokes it must be admitted) for Christmas presents.

Payment processing has been going non-stop…probably not at the same level as High Street retailers but nevertheless our banking and datacapture teams have been working flat out to ensure we finish off in time for Christmas.

It’s the last day for our carriers to collect today, so it’s all hands to the deck across the entire business – to ensure we can all get away early to start a well deserved break with our families and friends.

For those of you who are current clients we look forward to working with you in 2011 and hope the year is successful and prosperous. For anyone not yet a client of MRM – give us a call in the New Year and we’ll show you how cost effective and technology-led we are…as well as being lovely people.

Take care and Merry Christmas!

07 Dec

Fulfillment services – our busiest time

Fulfillment services in the public sector is fairly steady across the year with government order processing, direct marketing and logistics requirements delivering steady volumes.

However it’s the area of consumer fulfillment services where Christmas provides our busiest period, especially for our DVD and book mail order fulfillment services.

With order volumes more than 10% higher than last year, it’s clear that the wholesale distributors have a clear need for cost effective and fast turnaround of consumer mail order – and MRM is perfectly positioned to provide this type of fulfillment service. Same day order turnaround, next day delivery, multi channel ordering, full payment processing solution to PCI-DSS standards – are all pre-requisites for an outsourced provider such as MRM.

Be clear, be successful, choose MRM. Speak to Mel (melanie.kilbourne@mrm.co.uk) or call 084499 12345 for a fast benchmarking exercise to understand why you should be working with MRM.

29 Nov

Mail order fulfilment of ‘Beyond Redemption’

Posted in Industry News Tags: "institute of promotional marketing" president, 084499 12345, beyond redemption, book despatch and fulfilment, britishgas british, ca, claire, colin lloyd, colin lloyd beyond redemption, content, customer services, despatch, despatch and fulfilment, drugs and rock and roll, fulfilment, fulfilment services, Mail Order, mail order fulfilment, Marketing, MRM, mrm mel, mrm.co.uk, payment processing, Peter Kerr, peter kerr mrm, promotional marketing, response handling, sex, stocking filler, www.mrm.co.uk

Mail order fulfilment is delivered to the Institute of Promotional Marketing’s President, Colin Lloyd through sales of his new book ‘Beyond Redemption.

Described as the ‘sex, drugs and rock and roll of marketing’ we’re excited that MRM’s Managing Director, Peter Kerr, features in the book. MRM are managing the mail order fulfilment to interested customers which is already taking place with immediate despatch and fulfilment of orders.

Visit amazon.co.uk to order your own copy now – and we’ll have it picked, packed and despatched rightaway as a stocking filler for Christmas.

To see how your brand can benefit from cost effective payment and order processing solutions from the UK’s leading mail order fulfilment provider – contact Mel or Claire on melanie.kilbourne@mrm.co.uk or call 084499 12345

25 Nov

There’s ‘snow’ business like fulfilment

Posted in Industry News Tags: ca, Christmas, content, despatch, fulfilment, fulfilment services, Mail Order, MRM, mrm.co.uk, payment processing, www.mrm.co.uk

Well it hasn’t snowed yet today, here at the UK’s leading fulfilment services company but we’re keeping an eye on the weather. No matter how cold it gets, mail order processing and fulfilment must go on – consumer expectations don’t suddenly drop as a result of a couple of inches of snow.

Our experience in order processing and despatch helps us plan carefully in the run up to Christmas – we know thousands of orders are placed (probably mainly by husbands and boyfriends) at the last minute.

Perhaps we should offer a ‘bloke-style’ gift wrapping service – where we pre-wrap the orders with lots of tape and messy joins in the wrapping paper – would that save you guys a job later on?! Tell us what you think – maybe we’re missing a trick here…

23 Nov

How to handle Christmas

Posted in Industry News, MRM News, Uncategorized Tags: ca, content, fulfilment, Mail Order, mail order fulfilment, MRM, mrm.co.uk, my royal mail, payment processing, Royal Mail, royal mail order fulfilment, start, www.mrm.co.uk

…by this we mean in terms of managing consumer expectations for mail order processing rather than how to handle a turkey or your mother-in-law (not that we’re suggesting she looks like a turkey!).

Fast and accurate order processing of consumer orders is paramount at Christmas as last minute orders are placed across the UK and meeting consumer expectations for turnaround and delivery are critical.

With order volumes on mail order clients tripling during the final weeks before the Royal Mail cut off dates, MRM offers flexible delivery services such as Express over Standard allowing a consumer to pay a premium to guarantee delivery.

Behind the scenes planning starts in earnest around September as we look at last year’s forecast vs actual of orders and how this compares to current volumes. Peter Wood, MRM’s Operation Manager, works closely with clients to guide them through the planning phase – communication really is central to success to allow us to ensure we dedicate sufficient resources.

Of course, we are able to meet unexpected peaks in demand, such as last minute campaigns or special offers where products are advertised – this is what fulfilment is all about – but as they say in the army ‘prior planning prevents poor performance’ and we are the experts at consumer mail order fulfilment.

If you’re planning a Christmas campaign, it’s not too late to let MRM take care of your consumer expectations. Find out how we can make a difference – you won’t regret it!

01 Nov

Order processing capability reaches a new level

Posted in MRM News Tags: ca, content, fulfilment, fulfilment services, MRM, mrm.co.uk, order processing, payment processing, promotional handling, www.mrm.co.uk

Promotional Handling specialist MRM has taken its order processing and fulfilment services to a new level.

Ensuring compliance with PCI-DSS regulations MRM uses CreditCall as its payment gateway provider. This alleviates the need to hold credit and debit card information on in-house systems. Mail order best practice guidelines are adhered to as cards are pre-authorised which minimises any risk of payments failing. Cards are then only charged at the point of the order being picked. As a fulfilment services specialist, orders are despatched within 24 hours maximum.

MRM is also BACS bureau accredited which means payments can be made directly into business or consumer bank accounts.

Recent Articles

Categories

Archives

Recent Searches