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Mail order fulfilment means strong resource planning especially at busy times
With 3 short weeks coming up, MRM Operations are busy resource planning to ensure we despatch all client orders over this busy period. Just because business will be closed over the Bank Holidays, we know that this is a prime time for consumers to interact with promotions, apply for competitions or order products online.
As a result, the Easter period is our second busiest, after Christmas – and we expect an increase of 50-75% on normal volumes over this period.
Mail order fulfilment and order processing is always turned round within a maximum of 24 hours of order receipt although we strive for same day despatch with 98% of orders.
Whilst consumers are relaxing over the extended Easter break enjoying chocolate eggs, days out and cake – the Easter bunny here at MRM will be hopping busily to ensure all orders are despatched on time!