Yes, it’s the beginning of October - 12 weeks to go - and might seem a little prompt yet the BBC is warning shoppers to buy early this Christmas otherwise you may miss out1. Equally, Mike Hancox, the boss of the delivery firm Yodel has announced that due to Covid “It’s been like Christmas for the last six months for us” and is predicting that this “will be the biggest online Christmas ever, by some way”1.
At MRM we are also starting to see a rise in online and telephone orders and our client’s customers have already started talking to our customer service team regarding Christmas presents. So, this year it’s crucial your company’s ecommerce is running swiftly and smoothly.
We provide two solutions; an off the shelf ecommerce platform for SMEs/ simple ecommerce propositions or a bespoke solution for more complex requirements. Alongside this, we offer a 3rd party integration platform. Our in-house IT allows us to provide support throughout the whole process – meaning you’re in safe hands.
All you need to do is to tell us the details of the products, retail prices, discount codes and expect order volumes. We’ll provide a clear rate card of fulfilment charges, with no hidden costs. We can also integrate this directly into Newton (our stock management and fulfilment system) allowing all your orders to be processed through to despatch to customers all under one roof.
Ecommerce order fulfilment
• Smooth user experience via desktop, mobile and tablet
• Integrate your branding or company logo to create a seamless user experience
• Seamless payment processing (using payment gateways such as Stripe, PayPal, evoucher codes and more)
• 24/7 live client online reporting via a secure dashboard
• Multi-channel in-house customer service centre for any customer orders or queries
• Secure warehousing with flexible storage options
• Daily order fulfilment – same day despatch
• Discounted despatch options
Don’t hesitate to get in touch with Mel Sheldon via [email protected] or call 01858 414 777 to find out more.
1. https://www.bbc.co.uk/news/business-54287282